Shipping

Processing Time

All orders are shipped with 72 hours after purchase, unless holidays or weekends. In this case, orders will be shipped on the next business day. We ship using USPS. Due to delays during this pandemic, please allow 7-10 days to receive your items.

Tracking your order

Once you order has been confirmed and payment verified, we will email you a tracking number. Once a tracking number has been issued, we are no longer responsible for your package. Please ensure that you have the correct size, address, and item. 

Delivery times are estimated, therefore Crowned Pearls cannot provide an exact date of delivery

Lost/Stolen/Damaged Mail

Crowned Pearls Boutique is not responsible for any lost, stolen or damaged items once the package is provided to USPS. We will try to assist in attempting to locate packages, but we are not responsible for packages once proof of delivery has been provided. 

If package is showing delivered and you have not received it, please contact your local USPS. 

Should you have concern that your package will be stolen or damaged, we do offer priority insured shipping. Please choose this option at checkout.